About us

MS Vision offers flexible and cost effective service, ensuring maximum performance and uptime of a wide range of Mass Spectrometry and LC systems. We provide both support and consultancy services in the field of Mass Spectrometry and are not owned by, or linked to any major manufacturer of mass spectrometry equipment. MS Vision can therefore offer services which are truly independent.

The flexibility in both pricing and support, combined with the excellent skills of our engineers are reflected by the steady growth of our service organisation and customer base over the past years in Europe.

Why MS Vision?

Modern mass spectrometry technology represents a major capital investment to any laboratory.  Although the major equipment manufacturers provide cutting edge technologies, the efforts spent on optimising the return on investment are rather limited.  MS Vision is an independent technology and services company  providing value added services and upgrade paths designed to improve the return on investment in mass spectrometry technology.

At MS Vision we are focussed on service for LC-MS equipment. That not only means that we developed a vast amount of knowledge around these systems (which is also reflected in our in-house developments for dedicated high mass systems, also that we are fully dependent on providing service at its best to fulfil our customer expectations. Therefore we continuously try to improve our service offerings and also maintain an ISO 9001:2015 certified QM system.


MS Vision was founded in 2004 by a group who have previously held senior positions with the major manufacturers of mass spectrometry systems.  A common vision of excellence in after sales service and providing novel tools to make better use of existing technologies is the driving force behind our rapid growth.  Currently MS Vision operates out of offices in UK, The Netherlands and Germany.

Future Goals

MS Vision is keen to expand its current product portfolio.  Please contact us with products or technologies that fit our philosophy of providing value added products and services for the mass spectrometry community.

Headoffice building of MS Vision

I would like to take the opportunity to thank you for the repair of our Quattro Micro and subsequent ‘hands on’ training course. The training course was very useful, generating positive feedbacks from the attendees. We look forward to receiving the training course certificates.

Dr. Nancy Weisbach
Across Barriers GmbH

Great Job done!

Anonymous from feedback form after Waters QTOF Ultima maintenance

Excellent and very competent service as always. We are very satisfied. Thanks again that you made it possible at such short notice.

Anonymous from feedback form after Waters Synapt maintenance
University of Freiburg

“I love how MS Vision makes us better!“

Boris Krichel

I would like to thank you again for your efforts in setting up our High Mass Q-Tof-MS and in introducing my students to the basic operating principles of the instrument. We performed the first measurements this week, which went really well. You did a great job and we are very happy with our new toy.

Prof. Dr. Andrea Sinz
Martin-Luther University Halle-Wittenberg

The team of MS Vision has recently helped us to relocate our entire mass spectrometry lab, including five Orbitrap instruments (three Q Exactive series, one Elite and one Fusion) within the campus of Karolinska Institutet. Both the preparation and execution of this delicate operation was performed with absolute profession and accuracy. After the careful move, it took only two days to get all systems up and running like they would have never been down for a second. Needless to say how grateful we are for MS Vision for this excellent job!

Akos Vegvari, PhD
Proteomics Biomedicum, Karolinska Institutet

MS Vision is our long lasting services partner for the maintenance and troubleshooting of our entire fleet of LC-MS/MS instruments. For us, their eagerness to extend their portfolio with new services and collaboratively identify ways of improvements is very much appreciated and fundamental in the reduction of instrument downtime that has been achieved.

Niels Martha
TLR International Laboratories

Perfect service!

Anonymous from feedback form after LTQ-Orbitrap XL relocation
Martin-Luther-Universität Halle-Wittenberg

Since last Wednesday we ran around 100 samples, everything is perfect (better sensitivity and linear dynamic range).  I have checked some data back to the last October, since I know what I am looking for, it seems that the charging problems started around December/January. Next time I will realize it much earlier.  Thank you both for your cleaning effort 😉


Manuel Mazenauer

We are super happy that Jerre could fix our high mass QTOF II! It was a big task this time, but now I am confident we will be able to get good data with the instrument for many more years! The service is absolutely fantastic!!!

Anonymous from feedback form after High mass QTOF2 repair
Martin-Luther-Universität Halle-Wittenberg

The highly skilled service technicians of MS Vision are a keystone for us to achieve the highest uptime possible.

Dominic Helm

Very friendly and competent. We got a few new tips for our cleaning routine.

Anonymous from feedback form after Sciex API4000 maintenance
LMU Munich

Excellent service, as always. Many thanks Alex!

Anonymous from feedback form after LTQ-Orbitrap service

Very happy with the professional survey of and repairs performed on our XEVO G2XS Q-ToF!

Anonymous from feedback form after Xevo QTOF G2-XS repair