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Multivendor Service and Support

MS Vision offers maintenance, repair and compliance services on your Waters, ThermoFisher and Sciex mass spectrometers and Waters, Agilent, ThermoFisher and Shimadzu (including Sciex Exion LC) liquid chromatography systems, with the highest quality and flexibility at competitive prices.

We are operating Europe-wide and certified according to ISO9001:2015.

Why MS Vision?

Service is our core business!

We can manage your entire HPLC/MS instrument fleet with regard to:

  • Maintenance
  • Repair
  • Compliance

Advantages:

  • One-stop shop
  • Single point of contact for multi instrument configurations
  • Complete flexibility in contract options
  • Competitive pricing
  • Experienced support staff
  • Central parts warehouse – overnight shipment available
  • what sets us really apart from other independent mass spectrometry suppliers is our level of expertise: with our in-house R&D, our experience in ion physics and native MS instrumentation we set standards in the knowledge of our engineers.

Contact us to find out what MS Vision can do for you!

More than 200 satisfied customers across Europe

Services

MS Vision provides multi vendor maintenance, repair and compliance services on Waters, Thermo Scientific and SCIEX mass spectrometers, with the highest quality and flexibility at competitive prices. We also support Waters, Agilent, Thermo Scientific, Shimadzu and Sciex Eksigent HPLC and UHPLC  systems.

We manage your entire HPLC/MS instrument fleet:

Engineers toolbox
Waters mass spectrometry spare parts

Extensive spare parts stock

As we aim to react as quickly as possible with your mass spec repair, we have an extensive stock of spare parts available for Waters, Sciex and ThermoFisher instruments as well as various LC systems. This stock is permanently reviewed to ensure to have the most recent variants of spare parts available so that you can have confidence we use state-of-the-art designs of electronics parts and cables. We also closely follow the manufacturers service notes to ensure this is up-to-date. 

Pump stock - Edwards, Leybold, Agilent, Pfeiffer

Whether you need a pump from Edwards, Pfeiffer, Agilent or Leybold – we likely have it. MS Vision hosts an extensive stock of new an refurbished rough and turbomolecular pumps as well as new maintenance free Leybold Ecodry dry pumps for our customers to get your mass spectrometry system up and running as quickly as possible again. And for replacement of older oil rough pumps like Agilent MS40+ we have a number of scroll pumps and dry pumps available. Ask us if you would like to replce your old oil pumps for maintenance free dry pumps!

Rough pump stock (Leybold Ecodry, Edwards scroll pump, Agilent MS40, etc.)

Our Service Portfolio

We will manage your entire HPLC/MS instrument fleet check all our services: