Home » Service and Support » One-call service
Home » Service and Support » One-call service
At MS Vision we also provide high quality on-call service for LC-MS systems from Waters, ThermoFisher and Sciex.
No signal anymore? Silence when you came into the lab in the morning? All indicators in error mode? Give us a call and we will try to help you as soon as possible!
No hotline, through our switchboard you will directly reach one of our service engineers or will get a call back to discuss your problems and to initiate it’s resolution,.
Our skilled service engineers have a long lasting experience in the industry and with the instruments and can quickly resolve the problems on your systems. We also offer remote support via TeamViewer, which can often help to solve simple adjustment issues or to better locate the source of an error in order to be able to ship the proper spare parts in advance.
In our own in-house board repair facility we also repair boards in order to keep costs affordable. This is particulary helpful with older systems, where no new spare parts are available anymore and helps to secure your valuable assets as we are able to repair a vast array of systems across multiple manufacturers even when the systems have been obsoleted by the OEM.
At MS Vision we provide high quality on-call service for LC-MS systems from Waters, Thermo Scientific and Sciex.
No signal anymore? Silence when you came into the lab in the morning? All indicators in error mode? Give us a call and we will try to help you as soon as possible.
One-Call Service
A mass spectrometer repair can be a costly issue and, if not done properly, create a lot of headache.
Our skilled service engineers have a long lasting experience in the industry and with mass spectrometers and can quickly resolve the problems on your systems.
We also offer remote support via TeamViewer, which can often help to solve simple adjustment issues or to better locate the source of an error in order to be able to ship the proper spare parts in advance.
MS Vision offers flexible and cost effective service and support, ensuring maximum performance and uptime for a wide range of Mass Spectrometry and LC systems.
NL: +31 36 741 0085
DE: +49 2821 778044
UK: +44 8453 732 493
©2024 MS Vision. All rights reserved. Powered by LupsOnline.